Table of Content
Your Rights Under Data Protection Laws
As a user, you have important rights regarding your personal information, including:
- The right to access the data we hold about you and receive a copy.
- The right to request correction of any inaccurate or incomplete information.
- The right to object to processing based on our legitimate interests (though we may continue if we have compelling lawful grounds).
- The right to request erasure of your data in certain circumstances.
- The right to restrict processing or receive your data in a machine-readable format.
- The right to withdraw consent where processing relies on it.
- The right to object to direct marketing or related profiling at any time.
- The right to be informed about automated decision-making and to request human review.
- The right to lodge a complaint with your national data protection authority.
- The right to be notified in case of a data breach affecting your information.
To exercise any of these rights, please contact our support team. We may require proof of identity and additional details to process your request. We aim to respond within one month, though complex requests may take longer. Rights are not absolute – we may refuse or partially comply where legally permitted, for example to protect the rights of others or meet regulatory obligations.
How We Use Your Personal Data
When you register and use our services, you consent to us processing your data for:
- Delivering the services and fulfilling our contractual obligations, including through trusted suppliers and payment processors.
- Complying with anti-money laundering and regulatory requirements.
- Conducting internal analysis, marketing, and promotional activities (only with your opt-in consent).
We may occasionally share your information with third-party payment providers to process deposits and withdrawals, or with authorities if required by law, court order, or to prevent crime.
All our employees are bound by strict confidentiality obligations regarding your data, and this duty continues even after they leave the company.
Marketing Communications
We may contact you with offers, promotions, or information about products and services that might interest you. You can opt out at any time through your Account settings, by using the unsubscribe link in any communication, or by contacting support. Once opted out, we will stop sending direct marketing and cease any related profiling.
Cookies
With your consent, we use cookies – small text files placed on your device – to track website traffic, remember preferences, and improve your experience. This helps us develop better features and supports internal marketing analysis. You can refuse cookies or delete them via your browser settings at any time without affecting core site functionality.
Fraud Prevention and Security
To maintain a safe gaming environment, we monitor activity for signs of fraud or suspicious behaviour. We reserve the right to suspend accounts under investigation. You are responsible for keeping your login details secure; any losses resulting from negligence on your part are your responsibility. If you notice unusual activity, contact support immediately.
Data Disclosure
We will not share or sell your personal information to third parties without your permission, except:
- With electronic payment providers for transaction processing.
- When legally required by authorities, regulators, or law enforcement.
- To protect our rights, prevent fraud, or comply with legal obligations.
Contact and Concerns
If you have questions about this policy, wish to exercise your rights, or are concerned about how we handle your data, please reach out to our customer support team. For independent advice, you may also contact your local data protection regulator.
By using our services and accepting this Privacy Policy, you consent to the processing described above and to receiving marketing communications (which you can opt out of at any time).
We regularly review and update our practices to ensure ongoing compliance and protection of your privacy.